Information Technology Services
Solving problems with you in mind
- When you need additional help, or expertise that you don't have in house, we augment your in-house staff by performing work on a project basis.
- Or outsource your entire IT needs to us and avoid the costs and burden of an in-house IT organization. Such work is done under a monthly retainer.
One of our guiding principles is that personal computers are personal—and deeply involved with your company's operation and with your people. Asking an IT specialist to solve a computer problem one day and leave when the problem has been solved is troublesome for both the IT specialist and for the client. No one in that position can take the time and effort to learn about your business or keep all the factors in mind necessary to make the best decisions for your company.
IT people you call on as-needed basis fix a problem today and hope to hear from you tomorrow so that they'll have something to fix again. At Trilon, we serve clients in a different way. If we become your IT organization and a computer problem surfaces, we aim to correct it permanently. That's good for you and good for us.
We always assign two people to every client. Even if just one person ends up doing the work, another team member will be briefed on what happened. Your problem will always be resolved by someone you've worked with before—someone completely familiar with your environment—not just the next consultant in line.
Trilon doesn't sell products; we sell only our services. That allows us to recommend products with no taint of conflict. We select what's best in the industry and best for your business. We'll help you pick the products to buy, and you buy them.
The Resource Suite
- Ongoing Support and Maintenance
- PC and Peripheral Specification and Ordering
- Hardware and Software Installation
- PC Operating System Installation and Configuration
- Data Networking
- Remote Access
- System and Data Protection
- Data Backup
- Technical Advice and Recommendations
- Wireless Networking
- Technical Representation
- Project Management
- Research Reports
- Custom Software Development